Understanding Your Customer's Experience
Category: Event Calendar
Date and Time for this Past Event
- Thursday, Jul 11, 2024 10:30am
Location
SCORE Akron
175 S Main Street
Details
Do you want to grow your business and increase profitability? Look at your business through your customer’s eyes.
Understanding your customer’s experience is well worth the effort. 88% of buyers say experience matters as much as a company's products or services. Customer experience improvements can improve brand reputation, increase customer retention, and raise profitability.
In this webinar, you will learn a 3-step process to identify customer experience improvements.
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